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Paying your account

You can pay your Hartley Healy accounts via the following methods:
  • Secure Online Payment by Credit Card
  • Bank Card
  • Visa
  • Master Card
  • EFTPOS
  • Direct Payment into our bank account via any National Australia Bank Branch
  • Direct Payment into our bank account via internet transfer
  • Cheque
  • Cash
  • Money Order

You can pay your Hartley Healy account in the following ways:

  • On the Internet
  • By Telephone
  • In Person
  • By Post
  • At Any National Australia Bank Branch

How to Pay

Paying by Credit Card

You can pay your Hartley Healy Account by Credit Card. We accept payment by Bank Card, Visa Card and Master Card. We do not accept payment by Diners Club Card or American Express Card. You can pay by credit card in person at our office or via telephone. If you wish to pay by telephone, please call 07 3220 1299.

You can also give us authority to automatically deduct payment from your Credit Card to automatically pay your Hartley Healy Accounts. You simply need to complete a Credit Card Payment Authority form and return it to us. Then, we will automatically deduct payment from your credit card ten days after your latest account is rendered. This is the simplest and best method of payment.

You can now make payments to Hartley Healy by credit card on the internet using our Secure Online Payment Facility.

Paying by Cheque

You can pay your Hartley Healy Account by Cheque. You can pay by cheque in person at our office or you can forward the cheque to us by mail.

The mailing address is GPO Box 678 Brisbane QLD 4001.

If you are paying our General Account, please make all General Account cheques payable to "Hartley Healy " and forward them to our office for processing.

If you are making payment to our Trust Account, please make all Trust cheques payable to "Hartley Healy Trust" and forward them to our office for processing.

Direct Payment into our Bank Account via any National Australia Bank Branch

This payment method involves you going to any National Australia Bank Branch to deposit the payment into our bank account.

If you are paying our general account, please complete the deposit slip with the following details:
Account Name Hartley Healy
BSB 084 004
Account Number 871590966

If you are making payment into our Trust Account, please complete the deposit slip with the following details:
Account Name Hartley Healy
BSB 084 004
Account Number 870949121

Please Note: if you are paying by Direct Payment into our Bank Account please provide your surname to the bank and contact our office on 07 3220 1299, so that your payment can be accurately credited to your account.

Direct Payment into our Bank Account via Internet Transfer

This payment method involves you going into your own Bank's internet banking facility and transferring the payment into our bank account.

If you are paying our General Account, please use our following payment details:
Bank National Australia Bank
Account Name Hartley Healy
BSB 084 004
Account Number 871590966

If you are making payment into our Trust Account, please use our following payment details:
Bank National Australia Bank
BSB 084 004
Account Number 870949121

Please Note: if you are paying by Internet Transfer please provide your surname to the bank and contact our office on 07 3220 1299, so that your payment can be accurately credited to your account.

Payment Policy

It is our firm's policy to perform work for client after they have placed an agreed amount of money into our Trust Account. If there are insufficient funds for that purpose already held in the firm’s Trust account, the client be will issued with an interim account. The firm may send the client interim accounts on a monthly basis during the conduct of the matter. The client is required to pay such accounts within 7 days of the date of the account being issued We advise that our accounts are strictly seven (7) days. Pursuant to our Costs Agreement clients are required to pay our fees within that time. If payment has not been received within seven days of the account being issued, our office will undertake the following procedures:

  1. You will receive a friendly reminder call if your account is approximately seven (7) days overdue asking you to pay our account as soon as possible;
  2. If payment still has not been received you will receive another reminder call asking you to pay by a date to be set by our Office Manager;
  3. If after these two (2) reminders our account has still not been paid, then we advise that our office reserves its rights under the Costs Agreement to stop work on your file until your account has been paid;
  4. We advise that accounts 30 days and over will be handed straight to our debt collectors for recovery in Court including costs and interest unless an alternative payment arrangement has been agreed to in writing with our office.
If you have any queries in relation to the above, please do not hesitate to contact our Office Manager Dianne Scott on (07) 3220 1299 or direct on (07) 3222 5223 or by email to dianne.scott@hhfamilylaw.com.au.


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